Privacy Policy
At Tweak7, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.
By using Tweak7, you agree to the terms of this Privacy Policy. This policy applies to all services, websites, and mobile platforms operated by Tweak7.
Information We Collect
1.1Personal Information
Basic Details
- • Name
- • Contact number
- • Email address
Vehicle Information
- • Vehicle make & model
- • Registration number
- • Odometer reading
- • Service history
- • Vehicle issues
1.2Payment Information
Payment details such as UPI ID, card number, or transaction information (processed securely via payment gateways).
Payment information is processed through secure, PCI-compliant payment gateways.
1.3Usage Information
Data collected automatically when using our website or app:
1.4Communication Records
Emails, calls, chats, or messages exchanged with Tweak7 for service, updates, or support.
How We Use Your Information
Service Management
To schedule and manage your vehicle service appointments
Updates & Reminders
To provide updates, notifications, and service reminders
Payment Processing
To process payments securely
Service Documentation
To share photos, videos, or inspection reports
Service Improvement
To improve our services, offerings, and customer experience
Communications
To communicate promotional offers, if you have opted in
Legal Compliance
To comply with legal obligations
How We Protect Your Data
Multi-Layer Protection
We implement reasonable physical, electronic, and administrative safeguards to protect your personal information.
Secure Payment Processing
Sensitive data such as payment details are processed via secure, trusted payment gateways.
Restricted Access
Only authorised personnel have access to your information, and they are bound by confidentiality obligations.
Sharing Your Information
Important: Tweak7 does not sell or rent your personal data to third parties.
Service Providers
We may share information with service providers or partners assisting in payment processing or vehicle services.
Legal Requirements
We may share information with legal authorities, if required by law or to protect our rights.
Insurance Providers
We may share information with insurance providers, only if you request or require insurance-related services.
Your Rights
Access Rights
Access your personal information maintained by Tweak7.
✏️Correction Rights
Request correction of inaccurate or incomplete data.
Opt-Out Rights
Opt-out of promotional communications.
🗑️Deletion Rights
Request deletion of your personal information, subject to legal or contractual obligations.
Exercising Your Rights
To exercise these rights, contact us at support@tweak7garage.com
Third-Party Links
External Websites
Our website or app may contain links to third-party websites. Tweak7 is not responsible for the privacy practices or content of these third-party websites.
💡 We encourage you to review their privacy policies when visiting these sites.
Children's Privacy
Age Restriction
Tweak7 services are intended for individuals 18 years and older.
No Children's Data Collection
We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
Right to Update
Tweak7 reserves the right to update this Privacy Policy at any time.
Notification of Changes
Updated policies will be posted on www.tweak7garage.com, with the effective date noted.
We recommend reviewing this policy periodically for any changes.
Acceptance of Changes
Continued use of Tweak7 services constitutes acceptance of the updated policy.
Contact Us
For questions regarding this Privacy Policy or your personal information:
Data Protection Officer
For specific data protection concerns or to report a data breach, please contact our Data Protection Officer through the email above.
We aim to respond to all privacy-related inquiries within 48 hours.
Your Privacy Matters
By using Tweak7 services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.
Last updated: January 1, 2024
Document ID: T7-PP-2024-01